Collision Center Body Shop

Crash Center Reviews

Enjoyable workplace. Lot's of finding out chances. Seems like you remain in college the whole time however earning money to practice and carry out exactly what you are being taught. Lots of chances for development. Competitive pay and benefits. Blesses you with a lot of gratification.


Had to repair my front and rear bumper through my insurance and discovered out that they specialized and trained by numerous German vehicle makers. She likewise detailed my automobile which was over and beyond. We're sure that you'll want to leave a positive evaluation after we have finished working on your cars and truck's outside, interior, or engine.
collision center

My Porsche was in a mishap, but thankfully Katelyn and Robert at Sterling Collision were there to assist make sure it was repaired and returned as if it was new. Katelyn and Robert are very proficient at exactly what they do, and they take pride in their tasks. They communicated exceptionally well throughout the entire process of the repair work, even if it was bad news. I would highly advise Sterling Collision for the work that they did, and for the expert people they use.


Went here as one of AAA recommendations. Might not enjoy with the finished work. Took a little bit longer than I expected however that was because of their high standards. Tiffany was terrific with communicating updates. Really satisfied.


Recently finished the second check out for my Audi RS5 in a little over a year. After the first, really comprehensive debris damage, I was going to trade the work however the vehicle carried out by Sterling was so great that I entirely U-turned and it is like new and a "keeper". A current minor rear end repair left me with no fret about the pearl effect Audi paint surface match or indeed any procedure they had to do, after the very first experience. This place would be costly if on your own penny but as you deserve to go where you select for insurance coverage funded repair works, don't go anywhere else with your Audi, Bentley, BMW, Lambo, Porsche. Props not just for Robert and Katelyn at the client dealing with end, but likewise for the folks doing the great deal with the vehicles behind the scenes.


We have actually had nothing however exceptional serivce from Roswell Collision. They constantly go above and beyond exactly what we have brought our automobile in for. We are repeat customers and would rule out going anywhere else.


Unacceptable and unrecommended body store. Despite the acceptable body work, there are too many unfavorable factors that leave me not able to advise Sterling Collision to fellow Yelpers-- inappropriate turn-around time, over-inflated rates, and lack of customer support: 1) ** Long Turn-around time ** I worked with Jeremy. It took 8 weeks for Sterling to fix my car. Other shops estimated me a 2 week turn-around time to do the exact same work. Versus my better judgement I chose Sterling who initially quoted me 4 weeks. I presumed the extra 2 weeks' time at Sterling versus other stores would guarantee a much better job. I was wrong. Four weeks quickly turned into 6 weeks ... 7 weeks ... then 8 weeks. After the 5 week mark I began to inquire about about the status of the cars and truck-- I was given the very same excuse on three various occasions: "the automobile is being rubbed out." Seriously? For three weeks? Exactly what this extensive time period totals up to in dollars: 8 weeks of a car leasing (tiniest economy vehicle) runs an additional $1800 plus taxes and fees. I can comprehend renting a vehicle for 2 weeks-- but two months is undesirable. Their process: As soon as you drop off your cars and truck, they tear down your vehicle so you cannot change your mind. Then they let it sit in the buy 7 days while they "process documents." A week later on they buy the parts which takes 3 days to arrive. They continue to work on your cars and truck ... as their staff also works on other cars and trucks. , if your automobile is not a Maserati or Ferrari it is not a top priority.. This process translates into months of waiting and waiting with car rental costs accumulating on top of their currently inflated repair work costs. 2) ** Over-inflated Prices ** Other shops priced quote one third of exactly what Sterling charges. When Sterling saw my independent appraisal costs, they padded another $4400 on top of the composed appraisal without substantial justification. To be fair, the independent appraiser did caution me that Sterling is popular in the market for over inflating the repair costs, yet I figured I 'd pay a bit more loan for better results. Was their body work great? Sure. I cannot grumble. Was it worth the additional time, car rental, and body work expenses? No. There are lots of other body stores who do equally good work. 3) ** Lack of Customer Service ** Dropping off ones vehicle is a cinch. The check in procedure goes unhitched. It's getting your cars and truck back where the issues begin. Once I dropped off my vehicle I never ever heard back from the service representative. After 4 weeks I was the one who had to call to find out how the repairs were going. I was informed it 'd be all set the next week. The next week came and I was the one to call once again. No proactive effort on Sterling's end to provide updates as other body shops do. I was told again that they required a couple of more days. This went on once again the next week. I called yet again. There is a lack of interaction in between the customer and the shop. I found this as equally aggravating as the prolonged repair work time and overinflated repair work expenses. Bottom line: This location is most likely a charming place for Maserati and Ferrari owners. For BMW, Mercedes and Audi owners Sterling is a headache. Be forewarned.


Sterling Collision Center center and the personnel who run this area are leading notch! The individuals get along, detail oriented, courteous, excellent communicators, well-informed, and to top everything off the shop does high quality, comprehensive work deserving of my beastly M3. Reception gals have actually been well trained at not simply welcoming however likewise the best ways to make folks going through usually a discouraging and nerve-wracking life event feel safe and in the house. Mike and Tiffany are down to earth nice folks who own their craft when they take repair estimates, keep you in the loop on what's going on with the vehicle, and deliver what they say they will do. The shop itself is impressive - large, clean, professional. They provide a quick tour which I highly recommend taking to understand just how different this shop is than other in the location. Whereas I hope I never ever require their services once again, needs to another incident accompany my lorry, I understand precisely where I am bringing it for repair work!


It has actually been the 3rd time I have actually been assisted by STERLING COLLISION CENTER, LLC. I am a repeat client since my experiences have been all great. From the reception of the vehicle, conveying the information of the work, keeping me upgraded of the development, and providing the automobile as it was arranged. The quality is so terrific, that you might NOT guess what has been repaired. I dealt with Tiffany Carroll, besides that she is personalized, she is really educated of the effect an automobile damage could have. I strongly recommend STERLING COLLISION CENTER, LLC, Tiffany Carroll and her whole team to fix any damage a lorry might have.


Accident Center Reviews

Our cherished vehicle was struck. After getting a referral from the dealer about Sterling, we took it there that very same day. 2 months in we lastly get the automobile back, reasonable considering the arrival time of the parts and the volume of other cars to be worked on. Nevertheless, the quality of the work was extraordinary. We saw a "minor" mistake: the door that was changed was a various trim from the initial one. After bringing this up with Paula, she made the effort to ensure the automobile would be fitted with the correct door with a much shorter reverse time. They even fixed a few scratches on the hood, complimentary of charge as courtesy. And now the vehicle is back in its beautiful condition. Thank you Paula for meeting our requirements as quickly as possible.


Accident Center Honda

Simply gotten my better half's Audi. Finally able to consult with Katlyn. She had been a tremendous assistance these previous 3 months. She was very practical and was able to shift through the insurance coverage nightmare. Client service was impressive. The vehicle looks and flights like a new automobile. Everyone in the lobby was considerate and very practical. Richard finished the documentation and explained all the work that was done.


Evaluations

I recently went to Sterling and worked with Paula to fix damage on my A4. First of all, I had actually formerly gone to ICC Collision Centers at the recommendation of South Coast Audi, and it was a catastrophe to state the least. ICC was slow and when I got my cars and truck back, I had to have them retouch some excess paint leftover, such a novice mistake and lack of focus on detail; they also neglected other standard instructions. The Geico inspector Kareena at this place was not extremely handy or responsive. In the end, I paid more than my deductible due to political BS, incompetence, unwillingness to work with each other, and bad customer care (Geico's end); I was also stuck in a rental beyond what Geico would cover due to that. This time, I went to Sterling at the suggestion of Audi in Mission Viejo. Night and day to say the least. Paula was fantastic to deal with and the Geico adjuster she dealt with was really prompt and gave no difficulty when authorizing supplements. The quality of work at Sterling was excellent and I got a number of status updates a week. I will without a doubt go back to Sterling if I require any future repairs.




Exactly what this extensive time duration amounts to in dollars: 8 weeks of a car leasing (smallest economy automobile) runs an extra $1800 plus costs and taxes. Their process: As quickly as you drop off your vehicle, they tear down your cars and truck so you can't alter your mind. They proceed to work on your cars and truck ... as their more info staff likewise works on other vehicles. 2 months in website we finally get the cars and truck back, understandable thinking about the arrival time of the parts and the volume of other vehicles to be worked on. The cars and truck looks and rides like a brand-new car.

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